Pakistan Mobile Phone Assembly 2025 continues to gain momentum, with 12.05 million handsets produced locally in just the first five months of the year. According to the latest data released by the Pakistan Telecommunication Authority (PTA), commercial mobile phone imports fell sharply to only 0.76 million units during the same period—signaling a major shift toward domestic manufacturing.
Smartphone vs 2G: Changing Mobile Landscape
Out of the total locally assembled devices under the Pakistan Mobile Phone Assembly 2025 trend, 6.53 million were 2G handsets and 5.52 million were smartphones. This distribution highlights the market’s growing tilt toward smart connectivity and modern user demands.
For comparison, in 2024, Pakistan assembled 31.38 million phones with commercial imports capped at 1.71 million units. While the 2025 figures represent only five months, the ongoing progress in Pakistan Mobile Phone Assembly 2025 indicates a clear national drive to minimize reliance on imports.
Smartphones Dominate Pakistan’s Mobile Networks
PTA’s report revealed that smartphones now account for 67% of all mobile devices in active use across Pakistan, with the remaining 33% being 2G phones. This shift aligns with the digital transformation targets associated with the Pakistan Mobile Phone Assembly 2025 initiative, ensuring broader mobile internet access across the country.
PTA Consumer Complaints Report: May 2025 Snapshot
In May 2025 alone, the PTA received 10,241 consumer complaints regarding telecom and internet services. Impressively, 97.92% of these complaints were resolved, reflecting growing efficiency and accountability in the telecom sector.
Operator-wise Complaint Overview
- Jazz: 3,543 complaints
- Zong: 2,724 complaints
- Telenor: 1,722 complaints
- Ufone: 1,129 complaints
Resolution rates remained high across the board, from 97.4% for Ufone to 99.3% for Jazz. The positive performance of these companies complements the user-first approach encouraged by Pakistan Mobile Phone Assembly 2025 and broader digital goals.
Basic Telephony and ISP Complaints
- 126 complaints were filed against basic telephony services, with an 89.7% resolution rate.
- 695 complaints were recorded against internet service providers, with a 90.5% resolution rate.
